We're Hiring: Motorcycle Showroom Assistant

Job Title : Motorcycle Showroom Assistant

Location : Wokingham, Berkshire

Job Tags : Trainee, Retail Sales - Clothing, Retail Sales - Parts & Accessories, Retail Sales - Bikes

Role Overview:
As a Showroom Assistant, you will be the first point of contact for customers visiting our showrooms. Your role will involve assisting our sales personnel, providing excellent customer service, and maintaining a welcoming environment in the showroom.

Responsibilities:

• Meet and Greet: Welcome all customers upon arrival and ensure they feel valued and attended to.

• Assist Sales Personnel: Support the sales team during peak times by offering assistance to customers, including providing refreshments and guiding them around the showroom until a salesperson is available.

• Maintain Showroom Appearance: Ensure the showroom is consistently presented in an inviting and tidy manner to enhance the customer experience.

• Appointment Booking: Schedule appointments and make pre-calls to confirm appointments, ensuring efficient customer engagement.

• Handle Customer Enquiries: Take down enquiries from customers and provide assistance with their questions, offering product information based on their needs and preferences.

Ideal Candidate
Requirements:

• Excellent communication skills, both verbal and written.

• Ability to handle enquiries in person, over the phone, and via email.

• Outgoing personality with a passion for motorcycles preferred.

• Flexibility in working hours, with the ability to accommodate variations to suit personal commitments.

• Prior experience in customer service or retail environments is advantageous but not essential.

Benefits

• Competitive Salary awarded to the successful candidate

• Company pension.

• A close working team with support and development available.

• Staff purchase Scheme.

• Full / Part Time position (Flexible Hours Available)